Shipping Policy

Last Updated: October 27, 2023

Thank you for shopping at selmora.top! We are committed to providing you with the best possible shopping experience, including a clear and efficient shipping process. Please review our shipping policy below.

Order Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day.

Please note that processing times may be extended during peak seasons, sales events, or unforeseen circumstances. We appreciate your patience during these times.

Shipping Methods & Carriers

We offer various shipping methods to meet your needs. Our primary carriers include USPS, FedEx, and UPS. The available options will be presented at checkout.

  • Standard Shipping: Our most economical option, typically delivering within 3-7 business days after processing.
  • Expedited Shipping: For faster delivery, usually arriving within 1-3 business days after processing.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost during the checkout process before finalizing your purchase.

Free Standard Shipping: We are pleased to offer free standard shipping on all orders over $50 within the domestic United States. For orders under $50, a flat rate shipping fee will apply, which will be calculated at checkout.

International Shipping

We are proud to offer international shipping to a selection of countries, including the United States and the European Union (EU). Please note the following for international orders:

  • Customs Duties & Taxes: International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
  • Delivery Times: International shipping times vary greatly depending on the destination and customs processing. Please allow for longer delivery estimates compared to domestic shipments.
  • Tracking: Tracking information will be provided, but real-time updates may be limited once the package leaves the origin country.

Delivery Estimates

While we strive to deliver your order as quickly as possible, estimated delivery times are not guaranteed and may vary due to factors beyond our control, such as carrier delays, weather, or customs processing (for international orders).

  • Standard Shipping (Domestic): 3-7 business days after processing.
  • Expedited Shipping (Domestic): 1-3 business days after processing.
  • International Shipping: Varies by destination, typically 7-21 business days after processing.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery directly on the carrier’s website.

Incorrect Address & Undeliverable Packages

Please ensure your shipping address is correct and complete at the time of purchase. We are not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned to us as undeliverable due to an incorrect address, refusal, or failure to pick up, we will contact you to arrange re-shipment. Additional shipping charges may apply. Alternatively, we can issue a refund for the product cost, minus the original shipping fees and any return shipping charges incurred.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately so we can assist you. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us: